Account Manager

Job function
Sales & Client Services
Job type
Perm Full Time
Job location
Competitive market rate salary
Job ref

We're looking for an Account Manager to join our team in London as part of our Sales function.

Your Role: You will be joining an extremely successful team who have played a key part in growing our digital business for many years. Working on our intelligence platform The Work, you will be allocated a group of our existing accounts and work with them on their annual subscription to ensure that you retain and grow the revenue. Working with key agencies and brands, you have the opportunity to create relationships that can change their business. The Work has been through a huge transformation and is now a key part of LIONS success as we transition into a business that is more than just the event.

Key Responsibilities 

  • Ability to work with customers, find out their needs and objectives, and articulate how our digital tools can support them

  • Retaining your customers and proactively looking for opportunities to grow their subscription

  • Meeting and exceeding KPI targets on meeting activity

  • Forecasting revenue expectations on a monthly, quarterly and annual basis

  • Working collaboratively with your peers to create bespoke solutions for your accounts

  • Create and present decks or demonstrations to clients to achieve buy-in for The Work

  • Having enough pipeline coverage to meet and exceed your revenue targets

  • Share client insights and learning with colleagues

  • Onboard and train new users 

Your Experience

  • High commercial acumen

  • Sales background of consistently exceeding targets

  • Knowledge of the advertising landscape would be useful

  • Extremely customer service oriented with a passion to exceed expectations

  • Concise communication skills and enjoys talking to customers

  • Ability to create presentations and proposals of a high standard

  • Go-getter who takes the initiative to learn and absorb ideas shared with them

  • Determined, energetic, curious, can-do attitude, problem-solving and passion for storytelling

  • Imaginative and a passion for presenting your ideas

  • Ability to handle difficult conversations with clients, manage their expectations, and leave all parties happy

Who are we? 

The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It’s five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress.

LIONS is going through an exciting time as it’s recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community.

You will join a team of change makers. The team’s purpose is to champion change to create the most powerful global creative community and drive growth for the brand.

LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.

With more than 2,500 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. Ascential is listed on the London Stock Exchange.

Why choose us?

At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led networks, Ascential Pride, Black in Business and EmPower: An Ascential Women's Initiative, help us to create a place where communities and allies can connect and share experiences. In addition, our Early Talent programmes help grow and foster diverse new talent for our sectors. 

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. 

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. 

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 

  • 25 days of holiday per year  - with an option to buy/ sell upto 5 days

  • Pension, Life Assurance and Income Protection

  • Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme

  • Employee assistance programme, season ticket loans and cycle to work scheme

  • Volunteering opportunities and charitable giving options

  • Great learning and development opportunities.

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us?  Find out more on what our People say