Business Manager

Job function
Sales & Client Services
Job type
Perm Full Time
Job location
Competitive market rate salary
Job ref

We're looking for an Ecommerce Business Manager to join our team in London as part of our Client Services function. Ecommerce Business Managers are both Leaders and Doers, able to directly manage client engagements with analyst support, as well as lead other account teams. They are expected to serve as the "face" of Spotlight in a lead role and can handle complex clients and issues and bring proactive strategies to the table to help grow sales. Spotlight's best Business Managers are able to effectively communicate at a senior level and have a proven track record of solving complex Amazon challenges. They demonstrate skill at driving business growth and influencing strategic change.

The Ecommerce Business Manager leads the management of their client’s Ecommerce business on Amazon. As a Business Manager, you will be responsible for driving strategy, managing day-to-day catalog work, consulting on channel-specific challenges and owning the client relationship. This is an extremely dynamic role that requires a high attention to detail, exceptional project management skills, strategic data analysis, and the ability to collaborate effectively with internal and external stakeholders.

The ultimate goal for this role is to provide best in class service while helping to grow our clients’ business and promote the value and philosophies Spotlight brings. As a more senior member of the media team, you will also be tasked with working with our E-Commerce Analysts and helping develop them as they progress in their careers.


Key Responsibilities 

  • Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients
  • End-to-End Business Planning: Able to build and defend a complete Amazon strategy for your clients and guide them through execution
  • Product Optimization: Driving a strategy that creates best-in-class Amazon Product Pages that maximizes the success of those pages via optimal discoverability, traffic, and conversions
  • Product Merchandising: Planning and executing merchandising strategies that include content marketing, price promotion, and budget allocation that accelerate sales for our clients
  • Other Duties as assigned

This list is not exhaustive and there may be other activities you are required to deliver


Your Experience

  • Experience leading Ecommerce businesses, especially Amazon, on either the brand, retailer, or agency side
  • High attention to detail with the ability to efficiently prioritize and execute projects with quality
  • Experience managing external relationships to meet mutually beneficial goals
  • Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
  • Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas and pivot tables to extract and clearly communicate insights from murky data
  • Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
  • Sense of ownership complemented by strong organization and project management skills to meet deadlines
  • Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with client


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days 
  • Great learning and development opportunities 
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers 
  • Option to opt into the Ascential Shares Scheme 
  • Volunteering opportunities 
  • Season ticket loans 

In addition, we offer flexible benefit packages that include Cycle to Work; Retail Vouchers; Gourmet Card; Gym Flex, Health Assessments and Will Writing. 

We also place great importance on health, lifestyle and wellbeing consistently, in which you will have the options to fuel up on free fruit, attend yoga sessions, join our running club, or perhaps take up on lunchtime massages.

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

For more information on our culture, visit

About Spotlight

Spotlight partners with the world’s leading brands and manufacturers to help them win on Amazon. We are a team of operators that combine our retail and media expertise with bespoke technology built for Ecommerce to execute superior marketing programs and outstanding customer service that deliver outsized growth for our clients.

Spotlight is a part of the Ascential group. Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy.


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