Content Operations Lead

Job function
Job type
Perm Full Time
Job location
Competitive market rate salary
Job ref

We're looking for a Content Operations Lead to join our team in London as part of our Operations function.

Key Responsibilities

  • Take on the full operational delivery of the content program; devise and manage an operational plan to cover full process from concept to planning and then delivery.
  • Ensure problem free planning, build-up, open days and breakdown for the event in full collaboration with the full operations team and event suppliers, especially the Audio/Visual/Technical team.
  • Be a strategic partner by providing operational advice and assistance to the content and marketing teams. Working with them to ensure content strategy and budget, speaker advocacy and onsite experience is logistically sound.
  • Oversee the speaker journey which includes content portal management, website profiles registration, pre-show materials for readiness, marketing tools for promotion, VIP Travel, Speaker Riders (if applicable) and post show analysis.
  • Main liaison with speakers to coordinate logistics and ensure program/speaker-related deadlines and requirements are met.
  • Source, plan and oversee delivery of speaker gifts.
  • Collaborate closely with GS Contractor and internal Content team to ensure stages and content spaces are conducive to event goals and within budget.
  • Manage post-event reconciliation, reporting, and debrief process.
  • Support the Content Operations Leads of other Money20/20 products on specific projects in the run up and on site.


Your Experience

  • Proven large-scale international event experience at operations manager level
  • Strong planning, prioritisation and implementation skills with focus on detail
  • Able to think creatively and come up with bespoke ideas
  • Negotiation and financial/budget management skills
  • Ability to work in a high-performing, fast paced environment
  • Works well within a team
  • Self-motivated, accountable and sets own goals
  • Good communications skills and great customer service
  • Patient, calm and composed under pressure


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans


We also place great importance on health, lifestyle and wellbeing consistently, and offer flexible benefit packages.

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

For more information on our culture, visit

About Money 20/20

We’ve created a space where the smartest, most outrageously inventive and ambitious people in the financial industry can connect and create. With the pace of industry change increasing and the reach of new possibilities expanding, this is needed more than ever.

Joining us will let you be part of one of the fastest growing event brands in the world. It’s an opportunity to really push the boundaries and release your creative spirit at a company that does things differently on a global platform.

Want More Info?

Find out more on what our people say:

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