Head of Content Operations

Job function
Job type
Perm Full Time
Job location
Competitive market rate salary
Job ref

We're looking for a Head of Content Operations to join our team in London as part of our Money20/20 function.


Key Responsibilities

  • Manage and develop the Content Operations team to ensure efficient and creative delivery of the Money20/20 content program and community building events, ensuring that this is in line with the strategy and long term thinking for the business
  • Responsible for ensuring the correct content planning tools, technology and operational processes, such as speaker portal, briefing documents, run of show planning, are in place across all events to efficiently support the ambitious growth and development of the Money20/20 content strategy
  • Oversee budget forecasts, budget tracking and reconciliation in conjunction with Content Operations Lead
  • Maintain industry knowledge and stay current on industry trends, providing innovative ideas and creative event solutions
  • Point of escalation for the relationship between the content operations team and internal departments such as, but not limited to, content, marketing, finance and product
  • Point of escalation for Content Operations team across Money20/20 shows for onsite execution and vendor management


Your Experience

  • Proven large-scale international event experience, essential
  • Working knowledge of Audio Visual and technical terminology and practices
  • Strong planning, prioritisation and implementation skills with focus on detail
  • Negotiation and financial/budget management skills
  • Ability to work in a high-performing, fast paced environment
  • Works well within a team
  • Self-motivated, accountable and sets own goals
  • Good communications skills and great customer service


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans

We also place great importance on health, lifestyle and wellbeing consistently, and offer flexible benefit packages.

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

For more information on our culture, visit Ascential.com.

About Money 20/20

We’ve created a space where the smartest, most outrageously inventive and ambitious people in the financial industry can connect and create. With the pace of industry change increasing and the reach of new possibilities expanding, this is needed more than ever.

Joining us will let you be part of one of the fastest growing event brands in the world. It’s an opportunity to really push the boundaries and release your creative spirit at a company that does things differently on a global platform.

Want More Info?

Find out more on what our people say:

Ascential YouTube Channel

If we inspire you, why not join and inspire us?