Head of Digital Delivery
We're looking for a Head of Digital Delivery to join our team in London as part of our Marketing function.
Reporting to the VP of Marketing Performance & Automation (MPA,) the Head of Digital Delivery will be a key leadership role in the MPA team. This role will be the conduit between Marketing, Product, our Brand Marketing leaders and Technology for key initiatives. The Head of Digital Delivery will work closely with the VP of MPA, and Head of Automated Experiences to design and size the Marketing Product roadmap as well as manage delivery for major brand initiatives & team resource management.
Inclusive, but not limited to:
● ACMP implementation
● MarTech stack evolution
● Ways of working with product, brands, design and content
● Implementing and champion a derivative of the AGILE methodology
● Managing UX and CX resources
● Managing Front End and Full Stack Dev resources
● Resource management of the team using the MRM system, Hive
Accountable for the delivery of the MA stream of ACMP, delivering in line with budget and timeline expectations, escalating any risks or blockers
Resource management for the MPA team via Hive. Highlighting any resource gaps or drops in utilisation
Budgetary management of relevant area, highlighting any spikes where we have to resource up
Point of hand-off to the central product teams, Technology, brand teams ensuring outputs to the highest possible standards
Co-ownership of Marketing product roadmap, and on-going prioritisation in line with team objectives
Lead Marketing product planning sessions and ways of working sessions
Working with SMEs to develop templated briefs/requirements documents
Lead MPA stand-ups, sprint planning and showcases
This list is not exhaustive and there may be other activities you are required to deliver.
Significant experience in digital delivery in a multi brand/multi product environment
Previous experience of having led Martech and significant development programmes
Background in digital solution design and web development
Comfortable with Business Analysis and Solution Design
Technical understanding of MA, CRM, SEO, CDNs, Content Management Systems, Google Analytics,Page build best practices
Previous management experience of a team of SMEs
Agile & Waterfall experience would be beneficial
Use of workflow management and ticketing systems would be beneficial
What We Offer
Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.
25 days of holiday per year – with the option to buy or sell between 1-5 days
Great learning and development opportunities
Pension, Private Medical and Dental Insurance plans
Life Assurance; Income Protection and Critical Illness covers
Option to opt into the Ascential Shares Scheme
Season ticket loans
We also place great importance on health, lifestyle and wellbeing consistently, and offer flexible benefit packages.
At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
For more information on our culture, visit Ascential.com.
Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems.
Our world-class businesses improve performance and solve problems for our customers by delivering immediately actionable information combined with visionary longer-term thinking across Digital Commerce, Product Design and Marketing. We also serve customers across Retail & Financial Services.
With more than 2,000 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries.
Ascential is headquartered in the UK and listed on the London Stock Exchange.
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