Head of Event Operations

Job function
Job type
Perm Full Time
Job location
New York
Competitive market rate salary
Job ref

We're looking for a Head of Event Operations to join our team in New York as part of our Money20/20 function.

Key Responsibilities

  • To effectively understand and communicate the operational strategy for the Money20/20 show to the event operations team
  • Manage the event operations team to ensure efficient and creative delivery of the Money20/20 shows
  • To ensure health & safety standards are established and maintained across the Money20/20 shows
  • Point of escalation for the relationship between the event operations team and internal departments such as, but not limited to, VP of events, procurement, finance and design
  • Ensure operational processes, such as show cycle timelines, briefing documents, operations planning documents, and budget trackers, are in place and consistent across Money20/20 shows
  • Point of escalation for suppliers across Money20/20 shows
  • Support on operational aspects of the shows to ensure successful delivery of the shows, where necessary
  • Point of escalation for event operations team across Money20/20 shows for onsite execution and vendor management


Your Experience

  • Proven large-scale international event experience, essential
  • Health & Safety training including IOSH qualification, preferable
  • Strong planning, prioritisation and implementation skills
  • Ability to think creatively and strategically
  • Negotiation and financial management skills
  • Ability to work in a high-performing, fast paced environment
  • Manages stakeholders and team with confidence and empathy
  • Good communications skills and great customer service


Special requirements

  • As this role supports across shows across the different time zones, alternative work hours will be required, as necessary
  • This role is essential to the onsite delivery so it is necessary that the successful applicant is able to travel, including but not limited to The Netherlands and United Kingdom


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans

We also place great importance on health, lifestyle and wellbeing consistently, and offer flexible benefit packages.

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

For more information on our culture, visit Ascential.com.

About Money 20/20

We’ve created a space where the smartest, most outrageously inventive and ambitious people in the financial industry can connect and create. With the pace of industry change increasing and the reach of new possibilities expanding, this is needed more than ever.

Joining us will let you be part of one of the fastest growing event brands in the world. It’s an opportunity to really push the boundaries and release your creative spirit at a company that does things differently on a global platform.

Want More Info?

Find out more on what our people say:

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