Interim EMEA HR Operations Lead

Job function
Human Resources
Job type
Fixed Term
Job location
Competitive market rate salary
Job ref

We're looking for an Interim EMEA HR Operations Lead (6-month contract) to join our team in London as part of our Human Resources function.

Key Responsibilities

  • Manage all HR Operations processes for the corporate business. 
  • Manage the HR Consultants on their day to day activities to provide an excellent service to our employees and managers and ensuring SLAs are met
  • Coach and develop the EMEA team including running 1-2-1, team development sessions and ways of working
  • Be hands on when needed, occasionally you may need to step in and support the team
  • Oversee all transactional HR Operations services of end-to-end employee lifecycle (starters, leaver, changes, family friendly) for all locations across EMEA and partner with payroll teams around payroll processing.
  • Work in partnership with the Workday Technical team to make improvements/changes to HR and business process as required.
  • Support Onboarding processes. 
  • Proactively streamline processes and systems to improve ways of working, sharing recommendations with North America and APAC colleagues to ensure one global process. 
  • Maintains effective relationships and partner with the HR Business Partners and the HR Operations Consultants/Advisor to ensure key employee relations services (family friendly, performance and disciplinary) are managed and supported as required. 
  • Ensure compliance of temporary workers process (freelancers) globally including supporting the implementation of new processes/systems. 
  • Review and update intranet information and guidance relating to HR Operations processes to ensure they support and are communicated accurately. 
  • Keeping abreast with EMEA legislation updates and requirements. 
  • Drafting global policy revisions and guidance, consulting Head of HR Operations/VP People Services, global HR operations team and HRBP teams as required to implement.
  • Support or Lead on HR Operations Projects as required. 
  • Manage Global Mobility reporting and partner with HR Ops/HRBPs on cases and liaison contact for external third-party partners as required. 

Your Experience

  • Ideally CIPD qualified or equivalent or working towards this with a strong background in HR Operations
  • HR experience, ideally within a multi-international global company.
  • In-depth understanding of employment regulations in the UK and understanding of EMEA. 
  • Ability to maintain professionalism and confidentiality in all situations.
  • A skilled communicator, you’ll be experienced at explaining HR policies and procedures and have the ability to build strong working relationships.
  • Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace.
  • Problem-solving and analytical skills.
  • Ability to maintain flexibility to take on additional responsibilities, as needed.
  • Working knowledge with HRIS ideally Workday.
  • Strong people management skills, be able to lead a team and get the best out of people. Leading by example Proficiency level in MS Office and Google Docs.  ​​​​​​​


What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans

We also place great importance on health, lifestyle and wellbeing consistently, and offer flexible benefit packages.

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

For more information on our culture, visit

About Ascential

Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems.

Our world-class businesses improve performance and solve problems for our customers by delivering immediately actionable information combined with visionary longer-term thinking across Digital Commerce, Product Design and Marketing. We also serve customers across Retail & Financial Services.

With more than 2,000 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries.

Ascential is headquartered in the UK and listed on the London Stock Exchange.

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