The role
We are looking to hire a Senior Account Manager to join our Sales team in North America.
Salary range - $70,000 - $80,000
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
Role overview
You will manage a book of 30-50 existing accounts across the US, partnering and sharing the values of WGSN and our unique reports. You will embed yourself into the customer teams and act as a resource to help them grow their business. As these are existing accounts, the aim is to get our customers to renew their accounts and grow across our different product offerings.
The team
We have a high performing sales team who are diverse and based all over the US. The team has worked incredibly hard over the past year to achieve outstanding results. You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role and grow.
Key accountabilities
- Manage annual contract renewals
- Identify business opportunities, build key prospect relationships, negotiate and close business deals and maintain extensive knowledge of current market conditions
- Identify and close new opportunities for YOY growth from assigned book of accounts
- Identify and close strategic consultancy opportunities from assigned book of accounts
- Drive all aspects and stages of the sale including; qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions and managing the sales process through to its close
- Meet/exceed monthly KPIs quotas on a consistent basis
- Manage a book of accounts to ensure the customer is delighted with the WGSN service (and successfully executing the renewal of the client contracts); maintain renewal rates & drive YOY upgrades and growth
- Deliver presentations and assist in telling our story and pitching the WGSN value as it relates to each prospect in all industry markets including; Fashion, Interiors, CPG, Technology, Hospitality, Branding
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, experience & qualifications required
- Strong sales and account management experience
- Experience within a KPI / target driven environment
- Demonstrated experience developing relationships with executives within Fortune 500 organisations in an Outside Sales B2B capacity in the US market and renewing a book of business
- A demonstrable track record of sales success (preferably selling subscription based-products)
- Understanding of how to communicate a service offering through proposals, presentations, phone calls and case study development - excellent presentation and negotiation skills are a must
- Salesforce based CRM experience a plus
- Ability to manage Salesforce database, opportunity pipeline and lead cultivation, including holistic overview of all outstanding communications and prospect relationships
Ascential’s supporting beliefs
- Focus: we ruthlessly prioritise and always keep things simple
- All in: once we commit we deliver, with a clear focus on outcome
- Trustworthiness, transparency & openness: transparency inspires trust & empowers
- Be creative: we are smart, pro-active innovators
- Facts: we always use data & insight to inform our work
- Empathy: we can be relied upon for fairness and consideration
- No silos: one team, one face, one reputation
What we offer
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
- Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. Ascential also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave.
- 401(k) Retirement Savings Plan – allows employees to save and
invest for their own retirement on a tax deferred basis. Ascential
matches 50% of the first 6% contributed by employees. - Medical, Dental and Vision plans with Aetna
- Life Insurance, AD&D, Short and Long-Term Disability - all
eligible employees receive coverage at no cost - Mental Health – Ascential provides many ways for employees to
access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Aetna medical plan - US Stock Purchase Plan – all eligible employees can save for a two-year period to buy Ascential shares at a 15% discount
More about WGSN
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Why choose us?
At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led networks, Ascential Pride, Black in Business and EmPower: An Ascential Women's Initiative, help us to create a place where communities and allies can connect and share experiences. In addition, our Early Talent programmes help grow and foster diverse new talent for our sectors.
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
If we inspire you, why not join and inspire us? Find out more on what our People say